We strive to provide an efficient and timely service for all your device repair needs. Most smartphones & software-related repairs, can usually be completed within an hour.

For larger devices like iPads and tablets, we recommend leaving your device with us overnight to ensure a thorough repair. When it comes to laptops, PCs, and more complex repairs, our technicians will provide you with a time estimate based on the repair's complexity and part availability.

Rest assured that we will keep you informed throughout the repair process and do everything we can to get your device back to you as soon as possible.

Our repair process can be summarised in 3 simple steps. 

Diagnostics

We  start every repair by conducting a comprehensive diagnostic to identify the issue with your device accurately. Once we have determined the problem, we will provide you with a time estimate for the repair. more complicated problems may take longer to fix, and we will communicate any expected delays with you as soon as possible.

Repair

After we have identified the fault with your device, we will begin the repair process promptly. Our expert technicians will work diligently to fix your device, ensuring that you are updated throughout the entire process.

Collection

Once our technicians have completed the repair, we conduct a thorough testing process to ensure that your device is in excellent working condition. This testing process ensures that your device is fully functional and ready for use. After we have confirmed that your device is in excellent working condition, we will notify you through your preferred method of communication, whether it's a call, text, or email.

We believe in providing complete transparency to our customers. We understand that you rely on your device and need to know what repairs are required and how much they will cost. That's why we offer free assessments, diagnostics, and quotations - we want you to have all the information you need to make an informed decision.

We take our responsibility to uphold your interests seriously, and we do not believe in charging for services that are necessary to determine the scope of repair work required. Our expert technicians will perform a thorough diagnostic and provide you with a detailed quote, at no cost to you.

We take pride in our work and are confident in the quality of our services. That's why we provide a 3-month warranty on all of our repairs, giving you the peace of mind that your device will be functioning optimally long after you leave our shop.

In addition to our warranty, we believe in engaging directly with our customers to provide full support and aftercare when necessary. Our commitment to excellent customer service means that we will be there to answer any questions or concerns you may have after your repair is completed.

We understand how important your device is to you, and we want to ensure that you have a positive experience with our repair services from start to finish. You can trust us to provide you with quality repair services, excellent customer care, and a warranty to back it all up.