Customer Portal

Find your repair

Scanned the code on your receipt or opened the link in our email? Your ticket opens on its own. Otherwise enter the reference and the phone number on the ticket.

What the statuses mean

• In diagnosis: we're finding the fault and will send a quote.
• Awaiting your approval: the quote is here for you to approve or decline.
• In repair or waiting for parts: work is under way.
• Ready: tested and waiting for you.

Tick "repair updates by email" when you book in and each change reaches your inbox.