Bringing your device in
Wait for our confirmation with your ticket number, then come to:
Rework RepairUnit 16, AMC Business Centre
194 Fore Street
London N18 2JB
- Bring the device and, for a laptop or console, its charger or power lead.
- Know its passcode or PIN, or remove it: we need to switch it on and test it.
- Back up anything important first if you can; some repairs wipe data.
- No appointment needed: just quote your ticket number at the counter.
| Monday | 9 am – 4 pm |
| Tuesday | 9 am – 4 pm |
| Wednesday | 9 am – 4 pm |
| Thursday | 9 am – 4 pm |
| Friday | 9 am – 4 pm |
| Saturday | 11 am – 4 pm |
| Sunday | Closed |
Posting your device to us
Wait for our confirmation with your ticket number first, then send it to:
Rework RepairUnit 16, AMC Business Centre
194 Fore Street
London N18 2JB
- Pack it well: a box with padding, not just an envelope.
- Put a note inside with your name, phone number and ticket number.
- Use a tracked service (Royal Mail Tracked or a courier) and keep the receipt.
- Don't send SIM cards, memory cards, cases or chargers unless we've asked for them.
- Tell us the tracking number on your repair page so we can watch for it.
Quote your ticket number on everything. We'll email you the moment it arrives.
What happens next
- We check the booking during opening hours and send your ticket number and a link to follow the repair.
- Bring the device in, or post it to Unit 16, AMC Business Centre
194 Fore Street
London N18 2JB with your name and number inside the parcel. - We diagnose it, send you a quote to approve online, and update you at each step.
Opening hours
| Monday | 9 am – 4 pm |
| Tuesday | 9 am – 4 pm |
| Wednesday | 9 am – 4 pm |
| Thursday | 9 am – 4 pm |
| Friday | 9 am – 4 pm |
| Saturday | 11 am – 4 pm |
| Sunday | Closed |
Rather talk first? WhatsApp us or call 07947 747741.